.page-faq {
  --faq-pad: clamp(16px, 2.4vw, 30px);
  --faq-line: #3A3D42;
}

.page-faq .faq-crumbs {
  padding-top: clamp(16px, 2.6vw, 30px);
}

.page-faq .faq-crumbs .crumbs {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 12px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.04em;
  color: var(--stat);
}

.page-faq .faq-crumbs .crumbs a {
  color: var(--silver);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .faq-crumbs .crumbs a:hover {
  color: var(--white);
  border-bottom-color: var(--red);
}

.page-faq .faq-crumbs .crumbs li[aria-current] {
  color: var(--red-bright);
}

/* ---------- hero ---------- */

.page-faq .faq-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding-block: clamp(26px, 4.6vw, 58px) clamp(30px, 5vw, 66px);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  z-index: -1;
  top: -18%;
  bottom: -18%;
  left: 42%;
  right: -12%;
  background:
    linear-gradient(115deg, transparent 43%, rgba(214, 41, 58, 0.15) 43%, rgba(214, 41, 58, 0.15) 57%, transparent 57%),
    repeating-linear-gradient(90deg, rgba(58, 61, 66, 0.42) 0 1px, transparent 1px 96px);
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(26px, 4vw, 52px);
  align-items: start;
}

.page-faq .faq-hero__eyebrow {
  margin: 0;
  color: var(--orange);
  letter-spacing: 0.16em;
}

.page-faq .faq-hero h1 {
  margin: 14px 0 0;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(38px, 7.4vw, 72px);
  line-height: 1.02;
  letter-spacing: -0.02em;
  color: var(--white);
  transform: skewX(-6deg);
  transform-origin: left bottom;
  padding-right: 0.08em;
}

.page-faq .faq-hero__lead {
  max-width: 56ch;
  margin: 20px 0 0;
  font-size: clamp(16px, 1.6vw, 18px);
  line-height: 1.75;
  color: var(--silver);
}

.page-faq .faq-hero__cta {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 28px;
}

.page-faq .faq-hero__board {
  position: relative;
  background: var(--locker);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  padding: clamp(20px, 2.6vw, 30px);
  overflow: hidden;
}

.page-faq .faq-hero__board::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 68px;
  height: 4px;
  background: var(--orange);
}

.page-faq .faq-board__eyebrow {
  margin: 0;
  color: var(--stat);
  letter-spacing: 0.14em;
}

.page-faq .faq-board__list {
  margin: 16px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-board__list a {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 13px 10px;
  border-bottom: 1px solid var(--faq-line);
  color: var(--silver);
  text-decoration: none;
  font-size: 15px;
  transition: background var(--dur) var(--ease), color var(--dur) var(--ease), transform var(--dur) var(--ease);
}

.page-faq .faq-board__list a:hover,
.page-faq .faq-board__list a:focus-visible {
  background: var(--glass);
  color: var(--white);
  transform: translateX(3px);
}

.page-faq .faq-board__list .idx {
  color: var(--red-bright);
}

.page-faq .faq-board__note {
  margin: 18px 0 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--stat);
}

/* ---------- 客服提示带 ---------- */

.page-faq .faq-strip {
  background: var(--locker);
  border-block: 1px solid var(--faq-line);
}

.page-faq .faq-strip__in {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 18px;
  padding-block: 14px;
}

.page-faq .faq-strip__txt {
  flex: 1 1 22ch;
  margin: 0;
  font-size: 14px;
  line-height: 1.65;
  color: var(--silver);
}

.page-faq .faq-strip__link {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.04em;
  color: var(--orange);
  text-decoration: none;
  border-bottom: 1px solid rgba(240, 112, 30, 0.45);
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .faq-strip__link:hover {
  color: var(--white);
  border-bottom-color: var(--white);
}

/* ---------- 通用节奏 ---------- */

.page-faq .section {
  padding-block: clamp(46px, 7vw, 92px);
}

.page-faq .section-head h2 {
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(26px, 3.4vw, 40px);
  line-height: 1.16;
  letter-spacing: -0.01em;
  color: var(--white);
  margin: 12px 0 0;
}

.page-faq .section-head .idx {
  margin: 0;
  color: var(--orange);
  letter-spacing: 0.14em;
}

.page-faq .section-head .prose {
  margin-top: 16px;
  color: var(--silver);
  line-height: 1.75;
}

/* ---------- 三步自查 ---------- */

.page-faq .faq-steps {
  margin: clamp(30px, 4vw, 48px) 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 22px;
}

.page-faq .faq-step {
  position: relative;
  padding-left: 46px;
}

.page-faq .faq-step__dot {
  position: absolute;
  left: 1px;
  top: 7px;
  width: 15px;
  height: 15px;
  border-radius: 50%;
  background: var(--red);
  box-shadow: 0 0 0 4px rgba(214, 41, 58, 0.18);
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  left: 8px;
  top: 30px;
  bottom: -22px;
  width: 2px;
  background: var(--faq-line);
}

.page-faq .faq-step:last-child::before {
  display: none;
}

.page-faq .faq-step__num {
  margin: 0;
  color: var(--stat);
  letter-spacing: 0.14em;
}

.page-faq .faq-step h3 {
  margin: 8px 0 0;
  font-size: 18px;
  font-weight: 700;
  color: var(--white);
  line-height: 1.5;
}

.page-faq .faq-step p:not(.faq-step__num) {
  margin: 8px 0 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--silver);
}

.page-faq .faq-check__media {
  margin: clamp(34px, 5vw, 56px) 0 0;
}

.page-faq .faq-checklist {
  margin-top: clamp(34px, 5vw, 56px);
  background: var(--locker);
  border: 1px solid var(--faq-line);
  border-left: 4px solid var(--orange);
  border-radius: var(--radius);
  padding: clamp(20px, 3vw, 32px);
}

.page-faq .faq-checklist h3 {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  color: var(--white);
}

.page-faq .faq-check-list {
  counter-reset: faqdone;
  margin: 18px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
}

.page-faq .faq-check-list li {
  display: block;
}

.page-faq .faq-check-list label {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  cursor: pointer;
  font-size: 15px;
  line-height: 1.7;
  color: var(--silver);
}

.page-faq .faq-check-list input[type="checkbox"] {
  flex: none;
  appearance: none;
  -webkit-appearance: none;
  width: 18px;
  height: 18px;
  margin: 4px 0 0;
  border: 1px solid var(--faq-line);
  border-radius: 2px;
  background: var(--ink);
  position: relative;
  cursor: pointer;
  transition: border-color var(--dur) var(--ease), background var(--dur) var(--ease);
}

.page-faq .faq-check-list input[type="checkbox"]::after {
  content: "";
  position: absolute;
  left: 5px;
  top: 1px;
  width: 5px;
  height: 10px;
  border: solid var(--white);
  border-width: 0 2px 2px 0;
  transform: rotate(42deg) scale(0);
  transition: transform var(--dur) var(--ease);
}

.page-faq .faq-check-list input[type="checkbox"]:checked {
  background: var(--red);
  border-color: var(--red);
}

.page-faq .faq-check-list input[type="checkbox"]:checked::after {
  transform: rotate(42deg) scale(1);
}

.page-faq .faq-check-list input[type="checkbox"]:focus-visible {
  outline: 2px solid var(--orange);
  outline-offset: 2px;
}

.page-faq .faq-check-list li:has(input:checked) {
  counter-increment: faqdone;
}

.page-faq .faq-check-list li:has(input:checked) label {
  color: var(--stat);
}

.page-faq .faq-check-list::after {
  content: "已确认 " counter(faqdone) " 项 · 共 5 项";
  display: block;
  margin-top: 6px;
  padding-top: 14px;
  border-top: 1px dashed var(--faq-line);
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.06em;
  color: var(--orange);
}

/* ---------- 折叠面板 ---------- */

.page-faq .faq-panel {
  background: var(--locker);
  border: 1px solid var(--faq-line);
  border-left: 4px solid var(--red);
  border-radius: var(--radius);
  margin-top: 14px;
  overflow: hidden;
}

.page-faq .faq-panel + .faq-panel {
  margin-top: 14px;
}

.page-faq .faq-panel__sum {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 16px;
  padding: 20px var(--faq-pad);
  cursor: pointer;
  list-style: none;
  transition: background var(--dur) var(--ease);
}

.page-faq .faq-panel__sum::-webkit-details-marker {
  display: none;
}

.page-faq .faq-panel__sum:hover {
  background: rgba(255, 255, 255, 0.04);
}

.page-faq .faq-panel__sum:focus-visible {
  outline: 2px solid var(--orange);
  outline-offset: -3px;
}

.page-faq .faq-panel__code {
  flex: none;
  color: var(--red-bright);
  letter-spacing: 0.08em;
}

.page-faq .faq-panel__title {
  flex: 1 1 14ch;
  min-width: 10ch;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(17px, 2.1vw, 23px);
  line-height: 1.35;
  letter-spacing: -0.01em;
  color: var(--white);
}

.page-faq .faq-panel__tag {
  flex: none;
}

.page-faq .faq-panel__icon {
  flex: none;
  position: relative;
  width: 24px;
  height: 24px;
  margin-left: auto;
  border: 1px solid var(--faq-line);
  border-radius: 2px;
}

.page-faq .faq-panel__icon::before,
.page-faq .faq-panel__icon::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: var(--silver);
  transform: translate(-50%, -50%);
  transition: transform var(--dur) var(--ease), opacity var(--dur) var(--ease);
}

.page-faq .faq-panel__icon::before {
  width: 12px;
  height: 2px;
}

.page-faq .faq-panel__icon::after {
  width: 2px;
  height: 12px;
}

.page-faq .faq-panel[open] .faq-panel__icon::before {
  background: var(--red-bright);
}

.page-faq .faq-panel[open] .faq-panel__icon::after {
  transform: translate(-50%, -50%) scaleY(0);
}

.page-faq .faq-panel__body {
  padding: 0 var(--faq-pad) clamp(22px, 3vw, 34px);
  border-top: 1px solid var(--faq-line);
  animation: faq-open 0.18s var(--ease) both;
}

@keyframes faq-open {
  from {
    opacity: 0;
    transform: translateY(-4px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.page-faq .faq-panel__body > p {
  margin: 20px 0 0;
  max-width: 68ch;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--silver);
}

.page-faq .faq-panel__grid {
  display: grid;
  gap: clamp(20px, 3vw, 34px);
  padding-top: 20px;
}

.page-faq .faq-panel__text > p {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--silver);
}

.page-faq .faq-panel__media {
  margin: 0;
}

.page-faq .faq-fix {
  counter-reset: fix;
  margin: 20px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}

.page-faq .faq-fix li {
  position: relative;
  padding-left: 46px;
  font-size: 15px;
  line-height: 1.75;
  color: var(--silver);
}

.page-faq .faq-fix li::before {
  counter-increment: fix;
  content: counter(fix, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 2px;
  padding: 1px 6px;
  border: 1px solid var(--faq-line);
  border-radius: 2px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--red-bright);
}

.page-faq .faq-fix strong {
  color: var(--white);
  font-weight: 700;
}

.page-faq .faq-fix a,
.page-faq .faq-lite__item a,
.page-faq .faq-help__meta a {
  color: var(--orange);
  text-decoration: none;
  border-bottom: 1px solid rgba(240, 112, 30, 0.45);
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .faq-fix a:hover,
.page-faq .faq-lite__item a:hover,
.page-faq .faq-help__meta a:hover {
  color: var(--white);
  border-bottom-color: var(--white);
}

/* ---------- 人工通道 ---------- */

.page-faq .faq-help {
  background: var(--locker);
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-help__grid {
  display: grid;
  gap: clamp(20px, 2.6vw, 30px);
  margin-top: clamp(28px, 4vw, 44px);
}

.page-faq .faq-help__card {
  background: var(--glass);
  border: 1px solid rgba(201, 204, 209, 0.18);
  border-radius: var(--radius);
  padding: clamp(20px, 3vw, 34px);
  backdrop-filter: blur(6px);
  -webkit-backdrop-filter: blur(6px);
}

.page-faq .faq-help__card h3 {
  margin: 0;
  font-size: 18px;
  font-weight: 700;
  color: var(--white);
}

.page-faq .faq-prepare {
  margin: 18px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}

.page-faq .faq-prepare li {
  display: flex;
  gap: 12px;
  font-size: 15px;
  line-height: 1.72;
  color: var(--silver);
}

.page-faq .faq-prepare .idx {
  flex: none;
  color: var(--orange);
  letter-spacing: 0.08em;
  padding-top: 3px;
}

.page-faq .faq-help__safe {
  margin: 22px 0 0;
  padding-top: 16px;
  border-top: 1px dashed rgba(201, 204, 209, 0.22);
  font-size: 14px;
  line-height: 1.72;
  color: var(--stat);
}

.page-faq .faq-help__meta dl {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 10px 18px;
  margin: 0;
}

.page-faq .faq-help__meta dt {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.06em;
  color: var(--orange);
  padding-top: 2px;
}

.page-faq .faq-help__meta dd {
  margin: 0;
  font-size: 15px;
  line-height: 1.7;
  color: var(--white);
  word-break: break-word;
}

.page-faq .faq-help__meta p {
  margin: 22px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--silver);
}

/* ---------- 结尾快问快答 ---------- */

.page-faq .faq-lite__list {
  margin-top: clamp(26px, 4vw, 40px);
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-lite__item {
  padding: clamp(18px, 2.4vw, 26px) 0;
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-lite__item h3 {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--white);
}

.page-faq .faq-lite__item p {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--silver);
}

/* ---------- 响应式 ---------- */

@media (max-width: 640px) {
  .page-faq .faq-hero::after {
    left: 56%;
    right: -30%;
  }

  .page-faq .faq-hero h1 {
    transform: none;
  }

  .page-faq .faq-panel__icon {
    margin-left: 0;
  }
}

@media (min-width: 760px) {
  .page-faq .faq-panel__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 240px);
    align-items: start;
  }
}

@media (min-width: 780px) {
  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: clamp(18px, 3vw, 40px);
  }

  .page-faq .faq-step {
    padding-left: 0;
    padding-top: 44px;
  }

  .page-faq .faq-step__dot {
    left: 1px;
    top: 2px;
  }

  .page-faq .faq-step::before {
    left: 24px;
    right: -40px;
    top: 9px;
    bottom: auto;
    width: auto;
    height: 2px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: clamp(30px, 4vw, 60px);
  }
}

@media (min-width: 880px) {
  .page-faq .faq-help__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: start;
  }

  .page-faq .faq-lite__item {
    display: grid;
    grid-template-columns: minmax(0, 4fr) minmax(0, 7fr);
    gap: clamp(20px, 3vw, 40px);
    align-items: start;
  }

  .page-faq .faq-lite__item p {
    margin: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-panel__body {
    animation: none;
  }

  .page-faq .faq-board__list a:hover,
  .page-faq .faq-board__list a:focus-visible {
    transform: none;
  }
}